How will I know you received my order and when will my payment be deducted?
After placing your order, you will receive a confirmation email. This email contains information about your order and payment details. Upon receipt of this email we will have charged your credit card.
Is it safe to use my credit card online at Les Sagas?
As we are most mindful of the confidential treatment of your personal data, we use the SSL protocol, one of the most performing systems developed for secure payment.
What secure payment system is used in this site?
The SIPS (Secure Internet Processing Services) is a secure payment solution developed for e-commerce and remote payment transactions by Atos Worldline, a firm that since 1996 is active in the field of e-commerce and e-banking. In accordance with Belgian and International regulations, SIPS automates the payment transaction between the shopper and merchant through secure internet connections and a payment gateway.
You can choose to ask for a refund. If you wish to get a refund, please send an email to firstname.lastname@example.org. We will refund the amount of your order or offer you a store credit. Notice! We do not offer refunds on orders purchased during a promotion. In this case we offer you store credit for the amount of your original order. Note that shipping charges will be charged to the customer.
What if I need an invoice?
Write us a mail at email@example.com with subject INVOICE and all invoice information, and we will send you an invoice for the sold goods by mail.