Sales conditions

Les Sagas products are at your disposal in accordance with the following Terms & Conditions. 

Please read carefully before placing orders.
Les Sagas is a registered company in Belgium under registration number 0501.501.183 – Rpr Brussels and address Galerie Bortier 11, 1000 Brussels. Our VAT number is BE 0501.501.183.
If you have any comments or questions about Les Sagas, you can e-mail webshop@lessagas.com or call 0032 2 540 89 06.
Please read the Terms & Conditions carefully. They are subject to change so please check back regularly. Any changes made after you have placed an order will not affect that particular order, unless required otherwise by law.

To purchase goods on Les Sagas you can create an account or buy as a guest. To create an account, you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please log into your account to make the necessary changes. If you encounter problems during this process, notify us immediately at webshop@lesssagas.com. 
The password you choose must be kept secure and in case of a security breach or an unauthorized use of your account you must notify Les Sagas.

All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers. Les Sagas offers products for sale that are in stock and available for dispatch.
Prices shown on Les Sagas are in Euros and are inclusive of VAT at the applicable rate.

Once your order has been placed, you will receive an email acknowledging the details of your order. 
This email is NOT an acceptance of your order, just a confirmation that we have received it. 
Unless you cancel your order, acceptance of your order and completion of the contract between you and Les Sagas will be completed when we email you to confirm the goods have been dispatched. We reserve the right not to accept your order in the event that we are unable to obtain authorization for payment or that shipping restrictions apply to a particular item. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion.

Most cards are accepted such as Visa, MasterCard and Maestro debit cards. You can also use Bancontact or your Paypal account.  and Maestro debit cards. Payment will be debited and cleared from your account upon dispatch of your order by Les Sagas. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Les Sagas, we will not be liable for any delay or non-delivery. 
All credit/debit card transactions on this site are processed using SIPS or PayPal, both secure online payment gateways that encrypts your card details in a secure host environment.

You have the right to cancel your order with us, provided you give us written notice within 15 days of reception of the goods by email at webshop@lessagas.com. For orders cancelled within the 15- day period, we will issue you with a refund or store credit (Shipping costs not included). However, you will need to return the entire order to us in good condition. Information on returns can be found in our FAQ.

All items must be returned unused and in their original condition and packaging, from the original delivery country. 
We recommend that you insure the return shipment of the goods and will be liable for damage to them until we receive them. In case of dispute, we also recommend you retain proof of sending. Refunds and store credits will be issued within 10 days of us receiving back the goods in impeccable condition. Items should be returned unused and with all Les Sagas and other tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer and/or a store credit refused. Where provided, any packaging such as dust bags, and other tags should be included with your return.
We wish you a nice shopping experience and for further information contact us at webshop@lessagas.com